High school students: are most of your peers this computer-illiterate?
I work for a computer technical support company, so I am used to dealing with computer novices (mostly middle-aged adults and senior citizens.)
A caller I had today, though, surprised me. He was a high school student in a financially-well-off area of the country. When I tried to talk him through installing some very simple software, it became apparent that he had no idea what the meanings were behind these common computer terms:
desktop, mouse, icon, double-click, cursor, Windows, minimize, copy & paste.
For all high school students: is this common in your school? Do you know anyone who fits this description?