Computer Problems? Computer Virus?

Favorite Answer

First Turn off System Restore Steps to turn off System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore.

Then After Restart you Computer Safe Mode With Networking how to Restart?
1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode with Networking from the resulting menu.
4. When the log in screen comes up, log in as Administrator. By default, Administrator has no password.
5. The machine will continue booting, but the Windows desktop will look different. In The Safe Mode With Networking Then Download and Scan Use Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10984636



6. Download and Scan By using Super Anti-Spyware Press here http://www.superantispyware.com/



7.Restart you Computer Safe Mode Only, in the Safe Mode Try To remove this virus manually ok log on in ''safe mode''
select ''Start'' on Taskbar then right click on ''internet explorer''
and then ''internet Properties''
under browser history select ''settings''
and then click on ''View Files''
top of the window click on ''local''tab
and then open ''temp'' folder

and delete every thing in this folder

and restart you Computer.

8.Download and Scan By using Norman Malware Cleaner Press here http://www.norman.com/Virus/Virus_removal_tools/24789/



9. After Remove Virus in you Computer Turn On system Restore Steps to turn on System Restore

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to clear the Turn off System Restore check box on all drives check box.
4. Click OK.

After a few moments, the System Properties dialog box closes Then Restart you Computer.

10.The Final Try To Running System Restore
If your computer seems to be unstable, you've done a thorough anti-virus and anti-spyware scan, and you've been unable to remove any suspected software packages through Control Panel, give System Restore a try. To roll back your computer settings to a previously saved restore point:

# Click the Start button, then select Programs / Accessories / System Tools
# Click System Restore.
# Choose "Restore my computer to an earlier time" then click Next.
# Select a day on the calendar, a restore point description, then click Next. Press here http://askbobrankin.com/system_restore.html...Show more

You need to realize that not all malware programs will find everything and since I'm unsure what you are using it is hard to tell. It sounds as if when you open internet explorer, the home page is randomly changing, which to me indicates spyware. However it could be a multitude of problems, that is, if you haven't routinely kept up the maintenance of windows. Using an antivirus such as Avira personal www.free-av.com or AVG antivirus www.grisoft.com should be legitimate enough to let you know you truly do not have anything harmful on your system. But at for fixing your issue it is also possible that your browser was highjacked. This just simply means some unknowing program is using your browser to do odd things. Also, for safety and privacy reasons I would not use IE, but FireFox instead.

I'm unsure how tech savvi you may be but just realize that there are many things that can be done to boost the performance of the pc, many of which you probably have no desire to even know. This is ok, because as far as you, the user, are concerned you just want it to work! If you have to reboot the system, does the rest of the system lock up or does it just act strange? Is it just the internet? Can you possibly give some details to your other symptoms?

If you are wanting to try a good AV, then visit either of those sites I posted above and give either one a try. I'd also recommend CCleaner as well as enabling the windows firewall, if you are on xp, which it should be enabled by default. Make sure windows is up to date, visit windows update or use automatic updates to ensure this. Unfortunately, a little technical knowledge is to be had to use some of the applications, so I don't recommend you using them unless you understand what you are doing.

Also realize your question is quite vague rendering an answer quite general, meaning I can't really assist too much as I don't know specifics.

Either way, tae care and happy fixing! THIS IS WHY I USE LINUX!!!...Show more

Online scans are the biggest source of viruses and malware. Windows computers have built in software for this purpose. RUN A WINDOWS DEFENDER SCAN and if that doesn't find the problem RUN SYSTEM RESTORE IN SAFE MODE. Just google these capitalized phrases to get instructions....Show more

Easy way out is to back up all your data in your computer first and just reformat your computer. Much easier since it's guaranteed that the virus will be removed....Show more

An affirmation to start: 1) NEVER run an online scan when you are already infested - It's like poking a hole in your already weakened protection to let in more Malware, do NOT copy your documents elsewhere as this will only spread the Malware, do NOT use your Email until this is cleaned and DO NOT REFORMAT unless it is your last resort.

Now for the main part: Malware is one of the worst kind of viral infection, deeply rooting itself in your system (some even hide in your router's firmware). Virus scanners (which are mostly blind to it) and the Restore Point Utility are not good things to use against such invasion for this reason alone.

So DON'T take chances with it !!!

Get the programs I listed from another computer (Internet Café, Public Library or friend's computer) onto a USB stick as Malware blocks you from downloading protection. A word of caution, be sure to read all programs help files completely before using them. If you still cannot use MBAM, rename it Alteregobytes to confuse the Malware (but be sure to keep the .exe extension on it) and use it as alternative for part A of the following solution.

TRYING MBAM ALONE IS NOT ENOUGH AS YOU NEED A COMPLETE SOLUTION, here is one (use programs in the order stated):

A) Download MBAM (MalwareBytes' Anti-Malware): http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button - Install the application and make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish ( If an update is found, it will download and install the latest version ).

Once the program has loaded, select "Perform Quick Scan", then click Scan ( The scan may take some time,so please be patient ). When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected ( When disinfection is completed, a log will open in Notepad and you may be prompted to Restart ).


B) Try the tricks and free programs I use: 1) Clean browsers junk.

Method One (now): In Internet Explorer (IE), click the Tools menu, then Delete Browsing History and in the box, click the Delete all button (bottom left) and Yes.
In Firefox (FF), go to tools, clear private data, make sure all boxes are checked and then click on the clear private data now button.

Method Two (Normal use: Every 14 days - Heavy use: Every 7 days): In IE, click the Tools menu, Delete Browsing History and in the box that opens, do these: a) click the button near Temporary Internet Files, click Yes and wait for the box that opens to close.
b) click the button near History, click Yes and wait for the box that opens to close and finally, click the close button (bottom right) to finish.

In FF, Go to tools, clear private data and uncheck all except Browsing History, Cache and Authenticated Sessions boxes then click on the clear private data now button.

Note: Close browser when done to clear cookies still in memory. For other browsers or versions of the programs, check help files for guidance on doing cleanup.

2) Turn off the restore point utility ( Guide for XP: http://support.microsoft.com/kb/310405 and Vista: http://windowshelp.microsoft.com/Windows/en-US/Help/9f6d755a-74bb-4a7d-a625-d762dd8e79e51033.mspx )

3) Use this free cleaner: http://www.glaryutilities.com/gu.html to remove junk and remnants files.

4) Use a "Disk defragmenter".

5) Turn restore point utility back on. (see part 2)

6) Do not use toolbars (spyware).

7) Persisting problem after this, make sure your virus scanner database is updated.

8) If the problem is very stubborn and you have a router, visit its web site and check for firmware that is more recent than your version. If FOUND, download and install, if NOT, use the router's reset switch, both methods return it to factory settings. "WARNING": Gather router install CDs, guides, passwords before doing this as you will need to do all connections again.


By doing so, you are on your way to being well protected BUT never relax your guard !

And as a bonus, your computer will be cleaner and probably a bit zippier ( all that for free ! )...Show more