GameStop selling open games?

http://kotaku.com/5205385/gamestop-sells-played-games-as-new-sources-say-practice-could-be-illegal

http://g4tv.com/thefeed/blog/post/694659/GameStop-Allegedly-Selling-Used-Games-At-New-Prices.html


Didn't realize this was a national problem. This actually happened to me last week when I went to pick up Killzone 2. I asked for a new copy and the clerk walked over, picked up a empty case that said new on it that was displayed on the rack, and proceeded to put in a disc that was in a sleeve from one of the drawers behind the counter. I reminded him that I said I wanted a NEW copy, and he said it was new, just that it was taken out of the box and put up. I said no thanks and walked out. Granted this was a GameStop I don't usually go to because I don't know anyone that works there, and this never has happened to me personally at the one my friend works at.

Has this happened to anyone else, and what are you guys thoughts on this ridiculous practice? I've never really liked GameStop personally, I just get hookups sometimes because my boy works there.

2009-04-15T21:09:27Z

OK GameStop employees. First thing, once you open something, it is no longer considered NEW. I understand you don't want people stealing games, what store would. But to open a game, possibly allow an employee to check it out, and then try to sell it at full price is fraudulent, and I don't care for how long its been going on! You don't go to a supermarket and buy a gallon of milk that has already been open. You don't go to a pharmacy and buy a bottle of Tylenol that has the tamper ring removed. And I most certainly wouldn't go buy a box of condoms that has already been open.

Secondly. If I were to buy any game, CD, Blu-ray, or DVD at...oh I don't know, anywhere else!...opened it, found it to be defective, and tried to return it, they would tell me that I couldn't not get my money back, and would have to settle for new copy exchange only. Why?? BECAUSE IT WAS OPENED, AND POSSIBLY USED AND THEREFORE IT IS NO LONGER NEW!!!!!

2009-04-15T21:14:47Z

Rarely do I buy anything new from GameStop anyway, and this just further confirms why I should'nt.

**Jenova** Really? It was ridiculous for me to walk out of the store because I wanted a NEW copy of a game, that hadn't been open or otherwise tampered with. What planet do you live on... and do they have cookies there?

2009-04-15T21:24:58Z

Come to think about it, if I brought it back to your store, you jerks would tell me the same thing!...

Anonymous2009-04-16T17:01:19Z

Favorite Answer

It happened to me. I went to the shelf to get the Tales of Vesperia open box and gave it to the cashier. He just went to the drawer and gave me a disk. I was going to ask for a new one, but I didn't feel like making a big fuss.

I hope GS gets sued over this because we can't do the same thing. We can't go home, open the box, play with the game, don't like it, return it, and get our refund. Once a game is opened, it's used. No way to look at it.

10

Anonymous2009-04-15T14:05:35Z

That is not a used game. Just like Jenova already said, they are not going to be stupid and put the brand new games on the shelves open for everyone to steal it. Gamestop stores are not really that big, so it is not that much of a problem to steal from there. That's why the discs are in a safe place. The cases are just out for display. This is not only in Gamestop, it's also like that in Toys R Us, and other places.

EDIT:

I take back ALL of what I said above. I will never purchase a game in GameStop again. I picked up a game, just today, and the seller did the same thing! I said:"OK, so what, it's not like there's anything wrong with the disc".

I come home (with an unsealed case) and there it is, a scratched disc with loads of dust on it. My PS2 didn't read it. I paid for a new one, but got a used one. I came back, Gamestop said it was MY FAULT! Unbelievable!

Today, I threw away those 20$. Just like that.

I was taking their side and saying they are trying to be safe, and the real deal was, they are the thieves, not us.

02

Waffleman 2.K22009-04-16T09:02:56Z

OMG!!! THATS TRUE!!! I went to gamestop last thursday to get MGS4. So he picked up the case and went to the counted to out the CD from somewhere and he put it in, then he sealed it up. So I was like WTF!

Whats going on. I said to him NEW too. I didnt understand. And I hated it more because there was a sticker on the game box. This is terrible.

EDIT: But still if the case is already opened how could it be new. They can't possible charge for the same price if they already opened it. Thats outrageous.

EDIT: If you also agree with everything check this video:
http://www.youtube.com/watch?v=x5_DgLCu6fk

10

Doctor Superman ツ2009-04-19T16:04:02Z

Honestly, I just get the games used because they have a one week return policy where you can just take it back if you don't like it. Or, like what I did with LittleBigPlanet, I just asked for one of the unopened copies with the plastic wrap on it. Honestly I never buy new anymore, accept the only problem with the used game is they put those impossible to get off yellow stickers on the cases, put I have stuff to get crap like that off easier, so no biggie. Even though I haven't really had that done (except I think with the Simpson's game) I think it's kind of illegal and needs to be dealt with.

00

ĢŨЙΜΔŃ Ф2009-04-15T12:14:36Z

It happened to me. And what made the situation worse is I don't live in the US. I went to New Jersey once and passed by a Gamestop and got a game. I trusted them so I didn't bother check it. When I got home to Toronto, I found out it's a used game (with scratches and everything). I called and emailed them and said I have to send it back to NJ and I have to shoulder the shipping cost (they are really retarded) and they said EB Games Canada won't exchange it. So, I tried to call EB Games here in Toronto and told me to come to the any EB store and they'll gladly replace it (in behalf of retarded Gamestop employees in the US). Customer service here in Canada is the best!

Add'l info:
The one I got from Gamestop, NJ is an open case (not sealed) and I paid for brand new. but since they handed it to me in a bag, I didn't notice right away. EB Games Canada replaced it with a sealed, brand new one

Edit:

To Gamestop retardeds:
We customers don't really know if there isn't any game left that's why you are giving us your display units. It can be a strategy within the company to sell used as brand new and make more money. In Futureshop or Bestbuy (big electronics stores here in Canada), all opened box items (LCD TVs, laptops, cameras) are sold at incredibly discounted prices. We don't mind getting an opened game but at least mark down the price and don't sell it as new.. It's all about common sense. And we are not stupid not to notice that it isn't new. you are stupid by selling it as brand new.

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