Can't get my prescription filled, says "invalid"?

I'm trying to get my medication filled, I still have one refill left. I type in my RX number, it says Invalid prescription number, IDK why it says that. So I log into my account (walgreens) and all my prescriptions that still have refills have been moved and next to the script it says "this prescription is no longer active" IDK how when I had it filled last month. Walgreens isn't being very helpful. Has this happened to anyone before?

KC2011-12-23T12:36:25Z

Favorite Answer

I've never run into this problem before, however you might want to try to go to Walgreen's in person and explain to them what happened when you went online and tried to do it. Then if that doesn't help go to your doctor that prescribed the medication to you and have him call the pharmacy. Hope this helped.

20

?2016-05-28T09:31:27Z

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