apple express lane webpage won't load :/?

I've got a HD problem with my macbook ripoff pro and I need support, however when I go on the express lane webpage it won't load, I can put in my serial number and it will keep loading but not get anywhere, I 've tried numerous browsers and it won't work, what do I do, is there a free apple support number I can phone?

Greg S2012-04-14T13:52:57Z

Here is the info from Apple's webpage, just beneath the line where you enter your serial number, if you had looked.

United States



Use Express Lane for fast, personalized service.

1-800-275-2273

iPhone: 1-800-MY-IPHONE (1-800-694-7466)

Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776)

Education Customers: 1-800-800-2775 (support), 1-800-780-5009 (sales)

Enterprise: 1-866-752-7753

If you have a hearing or vision impairment, call 1-877-204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.