Volume control buttons not working?

I have an HP Pavilion dm4-2070 laptop. All of a sudden, the mute button and the buttons to make the volume go up and down stopped working completely. When i press the up/down buttons they act like a combination of arrow keys and the escape key. The mute button does nothing except for light up when I mute the volume manually in the settings. does anybody have any idea what's wrong and how I can fix it?

Anonymous2012-08-13T20:22:51Z

Favorite Answer

Re-install the Audio Driver
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5128728

glenda2014-08-25T14:27:45Z

I cant reach the volume control buttons to adjust them