Problems with ticket pal?

I bought tickets from ticket pal. I got no print out or confirmation but my money has been deducted from my bank account. I have been trying to get in contact with them but no response.

travelmaster2013-07-09T18:19:58Z

did you check your spam folders on your email account?
2n option
Can I print my e-tickets off and bring them with me to the event?
Yes, you can print your e-tickets off by either: 1. Printing them when you make the purchase 2. Printing them from the email you received from TicketPal.com. 3. Logging back into your account with your Username and Password and by clicking on the "My Account" button and then printing your purchased e-tickets.