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Link to web master here just scroll down. http://www.cic.gc.ca/english/contacts/index.asp
i´ve the same problem. i used the offical site of application: http://www.cic.gc.ca/english/my_application/apply_online.asp
In the right side i signed my MyCIC account and followed all steps, the final of this is the fee payment. The visa card was rejected. Note: i called to my bank and they informed have no rejections of any transactions from my account argue this problem was originated by the site of embassy. Well, if you know how solve this, i give you a lot of thanks and 5 points.