Is it legal to use a photo of an insurance card as proof of insurance?

I'm at college with my roommate and she's going through a really rough time. The school counselors suck, so she wants to go to an outside counselor. The problem is that she can't find her health insurance card. She does, however, have a photo of it on her phone. Could she use this as proof of insurance?

StephenWeinstein2015-12-02T20:06:54Z

Even if she had the card, the card can't be used as "proof" that a person still has insurance. It only proves that a person had insurance when the card was issued. The coverage could have ended later.

She can use the photo of the card for anything that she could do with the actual card, if she still had it, but not as proof that she is still covered now.

If the counselor needs to know that she is still covered now, then the counselor will need to confirm that with the insurance company.

Anonymous2015-12-02T16:27:06Z

Sure. It's the information that's important, not the physical card. I've had providers give me a hard time, but it's rather ridiculous if they do, especially if you have physical ID.

BBG2015-12-02T15:30:22Z

That is up to the discretion of the care provider your roommate chooses. She should ask them before she schedules her first appointment.

Why doesn't she just call her insurance company and have them send her a new card?

babyboomer10012015-12-02T23:08:30Z

No. Why doesn 't she just call her insurance agent and ask for a replacement? Good thing she does not build rockets.

Casey Y2015-12-03T07:06:33Z

She can use the photo and they will call to confirm that coverage is active. They don't have to accept it, but the likely will.

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