3 (three) phone company upgrade?

Got to another network and tell them 3 has offered you a really good package and can they match it.

Apparently O2 are gagging for customers at the moment and the 3 network have ran out of money hence them not doing any crazy retention activity.

I would say go to o2 and see what they are willing to offer you. If you have been a low spender with 3 then they won't be that fussed - £30 a month would not constitute as a high spend customer. I know that sounds pretty sh*te but it's the way it works in that industry.

You can definately get a MUCH better package on another network AND a new phone.

I went to Phones4U and they actually gave me CASH when I took out a new contract if you ask nicely! I'm not even kidding you.

They sorted me out with a really good package too. - I'd recommend them to anyone.

I had exact same problem, same contract as well. Basicly i argued for an hour and a half, to no avail they assured me it was the best deal they could do, because my handset was so new and expensive! Bull sh i t.

17 days later I was flickin through the newspaper and found much better deals for new customers I was livid!

do yourself a favour and leave them, they have no idea of the concept of customer loyalty. Im luckily only tied in for a year, but i'll probably look at 02.

I would avoid 3 like the plague. Myself and my partner have in total of 8 contracts with 3 they are total waste of space. You now have to pay £25 to downgrade or extend your by 6 months. Thats a total of 4 times from the highest tariff to the lowest thats £100 per contract.

Try o2, they give excellent freebies. Or, just cancel your contract and start a new one with 3, rather than an upgrade one.

Or, play hard with them. Ignore them when they say no freebies, they're just trying to protect their commissions. They can and will give you more freebies, you just have to convince them enough that you'll go elsewhere if they don't.