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Breaking copyright laws?

Okay, I went to Walmart trying to return a paperback book. The customer service lady said that I couldn't return it because of copyright laws. Huh?!

Could someone please explain this?

3 Answers

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  • 1 decade ago
    Favorite Answer

    Walmart's policy is standard practice in most US stores: copyrighted works such as books, DVDs, and CDs cannot be returned to the store unless unopened in their original packaging. Since your paperback does not fit this exception, you cannot return it.

    Strictly speaking, its not because of copyright laws- there's nothing in Federal statues requiring Walmart or anyone else to have this policy- but because if the store were to allow returns on such materials, what would prevent a less-than-honest customer from copying the book and then returning it?

    Walmart thinks they would would lose sales if they didn't have this policy, and since most everyone else does this as well (see link for a similar policy from one of Amazon.com's merchant partners), there's little chance that it will change anytime soon.

  • 1 decade ago

    Totally agree with neo...Ck this out...http://articles.moneycentral.msn.com/Ins. This is how wallyworld treats it's employees...How would you like to be this persons family this holiday season ??

    Source(s): Make your new years resolution to NEVER condone this type of behavior... Do not shop walmart or sams again...
  • 1 decade ago

    sounds like typically Wal mart bullshit to me.

    send them an email or call their customer services, and get them to sort it out. i take it you have the reciept??

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