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Can you claim a partial refund or extension on a season ticket because of a train strike?

Due to the current spate of train strikes happening on the National Express East Anglia lines, can you request an extension to a season ticket as you were unable to travel as "no" service was provided?

7 Answers

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  • 1 decade ago
    Favorite Answer

    NXEA have said that they will give refunds to holders of monthly and longer season tickets, with a form appearing on their website after the strikes have finished.

    Looks like holders of daily or weekly tickets won't get a refund, however.

    The background to this being that, under the current franchise, NXEA switched from the original British Rail Passengers Charter to a "Delay Repay" scheme, whereby passengers only get refunds for *actual* delays, instead of a discount on renewal of their season ticket for poor performance (and a refund or extension for any "void" days that may be declared if the service is really bad).

  • 4 years ago

    If the prepare you're booked on or prefer to return and forth on is cancelled then particular you will get an entire refund with out administration cost charged, in case you opt to no longer return and forth as a effect of this. in case you have an "develop" cost ticket type, then you definately would be allowed to return and forth on a later prepare operated by using the comparable prepare corporation or in severe climatic circumstances and circumstances of severe disruption on yet another day.

  • 1 decade ago

    To consult a lawyer (as one question suggests) would probably cost more than the lost portion of your season ticket (speaking as one). Usually, a TOC on the UK will extend a season ticket to cover any period during which it could not be used due to strikes or any other reason.

  • Anonymous
    1 decade ago

    You need to read the Terms and Conditions it was issued under. But I don't think you can.

  • 1 decade ago

    Consult lawyer in own country.

  • 1 decade ago

    Yes you can

  • ken k
    Lv 7
    1 decade ago

    they might/butttttt they could say its up to you to get to the game/might take a train/might take a plane/but if i walk im going just the same

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