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Nan Kei
Nan Kei asked in Computers & InternetHardwareDesktops · 1 decade ago

Itunes won't download onto my computer, please help :'(!?

I just bought and ipod touch today (my first ipod ever) and I am reading the instructions on how to start everything. First step was to download latest version of itunes...ROADBLOCK. itunes cannot run on my computer. I have no idea why! I just double click the download and then I got an icon my page saying "itunes setup" and i click it...it says I need a newer windows to have it work. (i have a really old dell that is from 2002??) So what should I do..I really need itunes to work! I got my ipod 3 hrs ago and I still havent gotten to the main menu :'(

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  • Sir Pete
    Lv 6
    1 decade ago
    Favorite Answer

    iTunes should work on Windows XP, Windows Vista and Windows 7. What version of Windows are you using?

    Windows XP came out in 2002.

    It may be that you have Windows XP but you have not installed any of the service packs.

    When an operating system like Windows gets released, Microsoft releases service packs throughout it's lifetime.

    A service pack is like a set of upgrades.

    For Windows XP there were 3 sets of service packs. Service Pack 1, Service Pack 2 and Service Pack 3.

    iTunes needs at least Service Pack 2 to be installed before you can install it onto your computer.

    You can find out what Service Pack you have by right-clicking on My Computer and select Properties.

    Where is says "Windows XP" it should have "SP1, SP2 or SP3" after it. If it doesn't have any of these it means you do not have any of the Service Packs installed.

    I really recommend that you install the latest Service Pack (SP3) onto your computer before you install iTunes.

    You can download the Windows XP Service Pack 3 from this link:

    http://windowsupdate.microsoft.com/

    You need to install all of the updates, including the Service Pack before you can install iTunes. It may take a couple of hours to do this if you have never done it before.

    Hope this helps.

  • Anonymous
    5 years ago

    It's free to download itunes, but you have to pay to download music off it.

  • ?
    1 decade ago

    look for a link on apples site for previous version or versions compatible with, you may have to call apple support

    current version is itunes 9

    you may need to use itunes 6 or 7

  • Anonymous
    1 decade ago

    There are plenty of good iTunes alternatives that you can use like:

    ~Songbird

    ~doubleTwist

    ~CopyTrans

    ~MediaMonkey

    That's all I can think of right now.

    Source(s): http://www.getsongbird.com/ http://www.doubletwist.com/dt/Home/Index.dt http://www.copytrans.net/ http://www.mediamonkey.com/
  • Anonymous
    1 decade ago

    hmm i dont know my mom downloaded it on our computer just yesterday but i dont know how sorry

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