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paulyap1 asked in Computers & InternetSecurity · 1 decade ago

I have a delimmna. McAfee AntiVirus charged my renewal without my approval. How to cancel/get refund for thi?

I have many credit cards - so forgot which one I used for this until I receive the respective bills which by then could be TOO late to cancel. I've given up McAfee & now used free home edition of AVAST. In spite of my contacting McAfee, they went ahead & successfully charged my Credit Card. Who else do I contact....details of their Aust. tel; email; etc??

4 Answers

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  • 1 decade ago
    Favorite Answer

    Hi there,

    I suggest you call your bank and block McAfee so it won't get any billing from you.

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    We all know that the antivirus industry is actually making the virus itself to increase the demand for antiviruses. The best thing that is now gaining ground on the internet is the online computer servicing system. Here, real people are working to really fix your computer whatever your problem is.

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    Hope this helps you & Happy new Year to you and your family!

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  • ?
    Lv 4
    5 years ago

    Inactive such as you shouldn't have a subscription any longer? You can set up 2 antivirus program techniques without delay, however they simply battle each and every different and leave out matters while they're each on. So its simply as unhealthy as now not having antivirus program. Thou you would simply flip Mcafee off i assume even as the brand new antivirus program handles the whole lot. Thou why might you wish Mcafee nonetheless except your making plans on subscribing once more, or else its simply taking over house

  • 1 decade ago

    If you signed up for auto draft and then they took the money out, I am not sure you can contact the company. They probably have it in their policy to not give refunds after the fact...

    I would suggest contacting your cc company, and dispute the charge and they will ask for details such as have you contacted the McAfee people etc.....

    you will need about 45 min of free time to stay on the phone with all these people....

  • 1 decade ago

    Contact McAfee.

    But if you gave them your credit card info and you forgot to cancel, I'm not sure why you think you're entitled to a refund. The deal is that you get a free trial and they get your money if you don't cancel. You took your part of the deal and now don't want to give them theirs. How is that fair?

    You should certainly be able to cancel now and stop future charges.

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