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Why can't I plug into this outlet?

I'm embarrassed to even be asking this, but I'm at my wit's end. We have a new house and I'm setting up my office. There's a floor outlet under the desk, so I'm trying to plug in my surge protector. Only it won't go in. It's got three prongs, and so does the floor outlet. But there seems to be something blocking it. It's hard to see under the desk even with a flashlight, but I think there may be plastic clips of some kind in the outlet that are getting in the way. Is it something I'm supposed to remove before first use? I unscrewed the outlet cover and had a look at the plug but there's nothing obviously amiss here. Other outlets in the house have not caused problems like this, so maybe it's something specific to floor outlets? Thanks!

Update:

Interesting thought about a former owner maybe putting plastic in there, but this is new construction. I may just have to call the electrician tomorrow and risk looking like an idiot in real life instead of just online. ;)

10 Answers

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  • Dan B
    Lv 7
    1 decade ago
    Favorite Answer

    I've had similar problems with new construction. Make absolutely sure there's noting in the the outlet.

    Some tamper resistant outlets require you to turn a disk on the faceplate 90 deg to the right (keeps foreign objects and kids from poking things into the outlet). But I'd think you would have seen this upon inspection. Other types require a three prong plug (which you have) in order to get power form the outlet. The round grounding plug must be longer than the two spade lugs. These have a built-in shutter mechanism that prevents anything but a 3-prong plug from being inserted. Can you see the letters TR on the outlet face - indicating a tamper resistant outlet.

    New outlets can be very stiff. I've had to wiggle the plug up and down to get it into the socket. Don't wiggle too much or you might break the socket itself.

    That's all I can offer without looking at the outlet itself.

  • ?
    Lv 4
    5 years ago

    Floor Plug Covers

  • 5 years ago

    There is a trick for such TR socket if it is really tough to plug in, no matter how you wiggle the plug or change the angle.

    What I did was, use a single flat screw driver to try one slot at a time. Due to poor quality, the mini shutter protecting the slot may not slide smoothly, so push the screw driver to force it to move. Do it many times to make it less sticky. Do the same for the other slot. Then try to push in the electric plug, you will find it much easier to get in as the shutters are smooth now.

    Note that by design, the screw driver wont push all the way in as it will be blocked by the shutter controlled by the other slot. Still, for your safety, make sure not to touch the metal parts of the screw driver, and stand in a wood floor or plastic pad.

  • Anonymous
    7 years ago

    I unplugged my microwave inside the cupboard above the unit but couldn't get the plug back in. I was standing on a chair leaning against it with my full weight. But when I got my wife to push against my back and shoved hard it finally worked..It just required a bit more force. Obviously this is not ALWAYS the answer but sometimes you just need to push harder.. .

  • Anonymous
    5 years ago

    Any type of lantern or flashlight really... Only other thing is a GIGANTIC solar panel but really, just bring some head lamps, a couple lanterns and some flashlights if you are car camping, you won't need to carry it very far. Propane lanterns are always nice and bright and electric flashlights are very reliable, especially LED ones, they are typically very bright.

  • 1 decade ago

    Pull the plastic clips out,they are to keep dirt out of the outlet.

  • Since it is a floor outlet, it might have a sliding plastic cover for the outlet holes. I see these on extension cords sometimes. See if there is a little tab used to slide to cover to the side.

    Source(s): Just guessing.
  • (A)
    Lv 7
    1 decade ago

    Some surge protectors have offally large plug in legs and the one side may be too wide.

  • 1 decade ago

    dad from the previous owners got sick of junior sticking his paper clips in the funny hole in the floor ......and shoved plastic in there ..............remove the plug ( after you shut off the power ) and replace it with a new one ( home depot ) about 3 bucks

    Source(s): contractor 30 years ive seen this many times ~!
  • 1 decade ago

    change the outlet, or move your office,

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