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I have 3 Trojan.Gen.2 on my mac computer, and Norton wont delete them. HELP!?
I have no idea how i got them. i havent installed any programs lately so i dont know where they came from. the only program i downloaded this month is yahoo messenger and i've unistalled it already. it says: Virus 68c15ced-1a040c36 detected. when i do a full scan and then press on repair all it says "repair failed" i use th norton i had in my windows cmputers, not the norton for mac.
5 Answers
- ?Lv 710 years ago
I find your post a bit confusing....you say you are using norton's that you ran on your windows computer (which I assume you are no longer using the windows PC) and that you now have a Mac and are using the same Norton software on the Mac that you used on the Windows PC.
Are you running Windows on the Mac using bootcamp? If so the two trojans are on the windows side of the Mac. If not, i'm still confused. How can a Windows program be run in an Mac Platform?
- ?Lv 610 years ago
Reboot into Safe mode then re-run the Norton scan.
Better yet, replace Norton with a GOOD antivirus.
- Anonymous10 years ago
Sounds Like You Need To Reinstall Your PC. You Need To Run The Windows Disk And It Will Give You Instructions Of What To Do. Hope That Helps.
- HeLv 510 years ago
I haven't a mac, but you can try with "avast" or with "avira", they are online for free and do a good work (at least with windows) norton is ... well... norton -.-'
uninstall norton when you keep one of the two avira or avast and run one of them :)