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Yahoo locked me out of my account for 12 hours?!?
I tried to log onto an older email account that I only use for things like Youtube and stuff, but when I typed in the password, even though it was correct, it gave me a spam checker where I had to verify I'm not a bot by typing in the codes. Fine.
So I do that and it sends me ANOTHER checker that asks me a security question, "Who is your Favorite Uncle," because it doesn't "recognize" my computer or something? Now I'm livid, and so I have only two uncles. I enter one in, it doesn't work. I enter the other in, it doesn't work. I check to see if it's a caps lock thing, and I end up getting LOCKED OUT OF MY ACCOUNT for 12 hours. I'm going to be angry if I tried to come up with a "creative" answer to the dumb security question (and even more angry if this is a caps lock thing).
The whole reason that I was getting on the account was that an email was sent to me so I could recover a password from a site that had forced a password change "to ensure the safety of its online users." And, if I don't answer the email in X amount of time, the link will go bad. I wanted to get on that site today, not tomorrow.
I'm getting SO sick of all this password / safety crap. It's starting to get too confusing to keep up with!
What can I do to have them unlock my account? Try to access it from my laptop instead? What does it mean that it does not recognize where I'm logging in from? First, how does it know where I'm logging in from (that's just creepy)? Second, this is the same computer and IP address I used to make the account a couple years ago, so why does it keep notifying me every time I try to access my own email accounts (it keeps sending emails to my main email everytime I access one of my smaller accounts)?
It's driving me nuts!
16 Answers
- 5 years ago
I called yahoo and a person who did not speak English very well took me through a bunch of steps and needed my name which I stupidly gave him. I told him I would just try to get another email provider (after millions of years of using this same account). I did not know that Yahoo was so creepy and unethical and still do not understand what they have at stake for messing around, perhaps spying on accounts, with ordinary people. I consider this 12 hour lock out a signal to look for a more honest email provider.
- Anonymous7 years ago
I have been locked out of another yahoo email account for almost 24 hours. It tells me to call Yahoo and that's like calling the man in the Moon. So... what am I suppose to do? go to Gmail I guess.
- Anonymous5 years ago
They have just locked me out for 12 hours, what are they on?
- 6 years ago
What if -- Yahoo! Home Security Systems -- don't know who your favorite uncle is? Locked out of your home for 12 hours.
Yahoo, welcome to the 21st century. My email contains a big part of my business/personal life, and now those parts are on hold for 12 hours. Thanks.
- 4 years ago
Yahoo just did this to me and they can piss off. I have been on yahoo answers, level 7 for over 10 years. Gmail it is. Go to hell yahoo.
- 4 years ago
Yahoo is locking me out of my account with all the correct info! The security questions i put are correct also but it still locks me out smh! Crazy stuff! Has my account been hacked?
- Anonymous7 years ago
of course its been years since I picked my security questions and the question is out rageous is there any possible way to unlock it before 12 hours