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Toyota Prius Fuel problem?

I have a 2010 toyota Pris. as I was driving ,the car started to loose power then it shut off .I turned it back on to move it to the side.there was a check engine light on and a message that said check hybrid system. i got the car towed to a toyota dealer .when the service at the dealer called me the next day they told me that the fuel had some Diesel then they said it wasn't Diesel that it had some kind of contamination . I went to the dealer today and they showed me 2 clear bottles that had the fuel that was removed and the other bottle had new fuel that they had purchased .the old fuel was yellow and the new fuel was clear. any one had this problem before? I Always buy my fuel from chevron and never had any problem with them before .btw I put regular 87 octane

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  • 8 years ago
    Favorite Answer

    I had the same problem before. The gas station owner was a cheap skate and doesn't maintain his underground tanks good. They get cross contaminated with diesel and/ or mud..so it looks light brown yellowish.

    If you showed your bill to the station owner, he would not admit it. Unless you take him to court to prove it..you're stuck with the bill. He will say that if his tank was contaminated, everyone will come back demanding payment, but that he hasn't seen anyone besides you.

    It would cost me $600 of time and effort to sue him for $350, so I didn't bother. Never will I return to his station again.

    Sometimes you might get water contamination, and it just shuts the engine off. Sounds exactly like what had happened to me.

    Good luck

  • 5 years ago

    Grievance! TOYOTA says my 'grievance' isn't a crisis! I've a 2013 Toyota Prius. I don't power the Prius every day. After 4-5 days the battery is lifeless. Toyota says, "NO hindrance." I have got to use a trickle charger if the auto isn't driven every day. WHAT!! This is a POS non-reply. Do they rotate their Prius's sitting on dealer tons and put a trickle charger on them? I feel not. OR, they've a tremendous category action legislation suit within the making. (what number of individuals have parked their Prius at the airport, get house & find their Prius is not going to start as a result of a lifeless battery? It happened to my 2010 Prius (considering maybe anything used to be left on) however in hind website I now think the 2010 Prius had the distinctive identical hindrance that my 2013 Prius HAS. I dove the 2010 Prius everyday so the drawback did not have a threat to disclose itself. I would like ALL my a reimbursement together with my tax & license costs. Or, i need this colossal trouble fixed.

  • 8 years ago

    I would have the dealer document it so you can get a claim from Chevron and they can pay for the repairs. Surely your not the only Chevron customer to have purchased the bad gas.

    It happens! A Shell station up the street from my shop got a load of contaminated fuel and people were breaking down one after the other in front of our shop after getting gas!! It was crazy! We ended up cleaning out the tank and fuel systems on about 5 cars. Other people had there car towed to other shops. I think about 15 people got gas before Shell realized there was a problem and shut the pumps down.

    Shell was very cooperative and our customers were reimbursed 100% for the repairs and fuel purchased.

    Shell said the fuel somehow got contaminated at the fuel depot were they fill the 18 wheeler tanker and not at the gas station.

    Source(s): Auto master tech for 24 years.
  • JerryJ
    Lv 7
    8 years ago

    Once in a while you get a bad tank of gas. Happened to me once in 250,000 miles of Prius driving. Avoiding the cheap stations helps avoid this but there is never any guarantee that the service station owner won't go cheap and purchase some questionable fuel. Of course, this could happen to any car, it's not a Prius-specific problem.

    The only way to totally avoid the situation is to get a Model S http://www.teslamotors.com/models/

  • 8 years ago

    About all you can do is avoid that filling station in the future. To try and prove they are selling contaminated gas would probably end up costing you tens of thousands of dollars in lawyer fees etc etc

    You COULD try reporting them to whatever federal agency regulates gas sales and dealers to see if they are interested in checking his tanks and fuel. I don't know, federal agencies usually are more interested in collecting $$$$$ than pursuing this type thing IMO.

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