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Whats Wrong with my Computer it wont let me go online?

I have this dell that runs pritty well but it has stoped me from being able to go online even though there is a clear internet connection and says that it is connected. Im pritty sure its not a virus but what else is wrong with it.

1 Answer

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  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Hi Jack,

    Try resetting the Internet Explorer. Check the following link for steps:

    http://bit.ly/ry0f

    You may also try using a different browser. Running the Network Troubleshooter by performing the steps listed on the link below might also help:

    http://bit.ly/ayoCy9

    Another thing that you can try is disabling the firewall temporarily. Firewalls can block Internet connections. You can also check the system in Safe Mode with Networking. Steps to boot the system in Safe Mode with Networking are:

    1. Restart the system and press F8 once at Dell logo. The ‘Advanced Boot Options Menu’ would open.

    2. Use the down arrow key to navigate to the option ‘Safe Mode with Networking’ and press enter.

    3. Log in using an Administrator account.

    Hope this helps.

    Regards,

    GauravS

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