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My IPOD touch won't hook up to Itunes :(?

I have had this ipod touch for a yr about and there are no problems with it. It worked hooking up and syncing on my old laptop no problems. It will not reconize my ipod on my itunes on my new laptop. Help please :(

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  • ?
    Lv 7
    8 years ago
    Favorite Answer

    Bear With ME!!!!! Answer from Apple :)

    Your iPhone, iPad, or iPod touch may not appear under Devices in iTunes after you connect it to your Windows PC. Any of the following may also occur:

    The device cannot be restored in iTunes.

    An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.

    During an update or restore, the device may no longer be recognized by iTunes.

    RESOLUTION:

    1. Check the USB cable

    Verify that the 30-pin to USB cable is free of debris and not damaged. If another 30-pin to USB cable is available, test with that cable instead.

    2. Verify that Apple Mobile Device Support is installed

    iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.

    Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.

    Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.

    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes.

    3. Restart the "Apple Mobile Device"

    Click on the Windows start menu.

    Search for "services"

    Click it.

    No on the bottom of the screen that pops up, click on standard.

    Now Select Apple Mobile Device and click Stop the service

    Now right click and hit start.

    4. Replug the iPod in and see if that resolves your problem.

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