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what are the duties & responsibilities of mortgage assistants ? help?

Im almost hired at mortgage office and was told that the duties include mortgage modification, debt settlement with collection companies and banks and attorneys. Sounds like another world to me as i never worked in the office or on the phone....I have Zero experience and they said one week training is provided and they have to see either hire me or not. HELP , what do i need to know ? i really want this job! any advise?

5 Answers

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  • Ha ha
    Lv 4
    8 years ago
    Favorite Answer

    The mortgage assistant in our office does appointment scheduling, answering phone or walk in questions, some filing, keeping track of supplies & forms, making sure mortgage officers have everything in order to do their job. You need to be organized, well informed of the office rules and procedures, be able to handle the stress, good at interacting with all types of people, legible handwriting, and generally be able to learn new tasks and information quickly. As an assistant, the main job is to assist...to make the mortgage professionals job easier.

  • ?
    Lv 4
    5 years ago

    Mortgage Assistant

  • Anonymous
    5 years ago

    For the best answers, search on this site https://shorturl.im/avQlk

    Depends on how much the loan officer will want you to do. It could be a matter of some typing/data entry, filing, putting files together for him (in order), photocopies to send to the bank, returning phone calls, follow up with banks/title companies, things like that. If he/she has a processor, the tasks could be simple. If they don't you could be doing a lot of things a processor would do, lots of follow up phone calls to check on this or that and giving status updates. Hope it helps

  • ?
    Lv 7
    8 years ago

    u will be a gofer. go for this, go for that,

    go for coffee in reality.

    No u will not be doing actual legal paper

    work or documents.

    u will be learning for a lot longer than a

    week to be competent in mortgages.

    so enjoy ur week.

    Source(s): landlord
  • 5 years ago

    Thank you all for your answers and opinions!

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