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Dell Inspiron One 2305 Optical Disk Drive is not working?
My DVD drive on my PC is just flat out not working. And its got one of my favorite Led Zepplin CDs stuck in it (ok that gives away some age)!
Heres what I've tried:
going to the Dell support website, entereing my servce tag, and seeing if it needs new drivers. This does not appear to be it.
I've gone to the Control Panel, and tried to play with the device manager, but it doesn't even seem to be picking up on the fact that a dvd drive is installed.
If your answer is to take the machine, open it, and put in a new drive - prove it! First, show off your real troubleshooting skills, and give me ideas of what I might test and check.
Gracias!
4 Answers
- Dell Inc.Lv 78 years agoFavorite Answer
Hello,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try the troubleshooting steps mentioned in the link below and see if it helps.
http://support.dell.com/support/topics/global.aspx...
Also, If you want to e-mail me your Service Tag number and current shipping address, I can have a look at your warranty status to see what options we have. You can reach me at Krishna_KRN@Dell.com
Regards,
Dell-Kris K
Dell Social Media and Communities
- Anonymous5 years ago
an optical drive is either a CD-ROM or a dual layer burner that writes CD's and DVD's and plugs into a USB port, of course you have your variants like blue ray, etc. Mini 10 all is external you will need a optical drive if you need to reload your OS, they run XP fat 32 system. So I suggest you get a Dual Layer plug n play external drive, then you only need one.
