When I import videos from my mp4, there is only audio, with a black screen. Why is this?

Question

I got a new MP4 player and I recorded a video that plays back without any issues on the player itself.  I imported it onto my laptop, and tried to watch the video, but there was only a black screen with the audio.  How can I get the picture back into the video?

The Incredible Chris · Accepted Answer

You received a black screen because you didn't have the proper codec installed for you video player.  Someone else just gave you two links.. but those are NOT the real websites for the items.  Be very careful with links that people give you...  

VLC Media Player Official Page:
http://www.videolan.org/vlc/index.html

I wouldn't really bother with installing additional codeds like K-lite.  Sometimes they can cause problems and conflicts.   I would recommend just installing VLC and using that to play ALL of your videos and movies.

kl c · Answer

You need to install decoder at your laptop to view the mp4

Omar · Answer

maybe you don't have the right codec for it 
or maybe you just need to change your player
try VLC player always works for me 

to download the codecs 
http://apphit.com/download_K_Lite_Codec_Pack-176/

to download vlc player
http://apphit.com/download_VLC_Media_Player-215/

one of them should fix your problem ^_^

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When I import videos from my mp4, there is only audio, with a black screen. Why is this?

3 Answers