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ow do i get rid of a virus?
i have a virus on my comp and my virus checker carnt get it off and i have tried as well with the programs but it wont let me delete it.Also on facebook i get naughty girls and im a pensioner and also have a 10 year old that goes on it ,any help will be appreciated
3 Answers
- tumbleweed_biffLv 78 years agoFavorite Answer
I don't know what virus checker you have - it may be that you have a fake one, but I can't know for certain. You could try booting to safe mode and then running the AV product, but I can't vouch for any success. I can't speak as to facebook, I just have never really gotten into that.
Here is my guide to virus removal:
How to remove a virus -
I) The best solution is to back up your data and perform a factory restore.
II) That not being practical for many, try either of the next two methods:
(Please note that it is important to use one of these two methods as you need to boot and scan knowing that no viruses are already in memory. If you try and install an AV product on a machine already infected then there is a decent chance that the virus will be able to hide/relocate from the scanner.)
A)
1) On a clean computer, download 1 or more free bootable AV products. Four I know of are AVG, Avast, Kaspersky, and G Data.
(There is a handy product called sardu (www.sarducd.it) which will create a flash drive/Cd capable of having multiple AV products built into it. It isn't perfect yet, but it does do the job pretty well. I keep a copy on a flash drive for whenever I go to someone's house to help with computer problems and I have a number of other diagnostic tools included as well.)
2) Create the bootable media and include the latest virus definitions
3) Boot the infected/suspect computer by using the bootable media and run a full/complete/deep scan of the computer using preferably at least two different ones. No AV product gets them all, but 2 different products should find and remove just about anything.
B) second alternative method:
1) remove the hard drive from the infected computer
2) slave the drive to a clean computer which already has at least one AV product already installed with the most current definitions. You can do this by installing it into the case (for a desktop) or by putting the drive in an external drive case which you can get for in the low teens $. These can be USB (get at least USB 2.0) or eSata - if the 2nd computer has an eSata connection.
3) From the clean machine, run a full/complete scan of the slaved hdd. The computer should already be booted when you connect the external drive, with the AV product already in residential memory(It will have an icon down next to the clock). Then open the AV and run it on the drive. In an ideal world, you should really use two different AV products.
III) If you are unable to do the above, then download and install an AV product and then run it at its deepest level scan. This is not the ideal method as many viruses can hide from AV products if they are already in memory and running before the AV sofware is executed. There are numerous free ones. I strongly recommend two different AV products and one Adware/Spyware product. For free AV, I would typically recommend AVG as the installed resident (always running) AV solution and Malwarebytes as a secondary, on demand AV product which I run on a weekly basis. For Spyware and Adware, the two top performers there are AdAware and Spybot Search and Destroy (adaware is a product of lavasoft and safer-networking.org produces Spybot Search and Destroy) Both offer a free and paid version. The free version is good, the paid version offers more bells and whistles, just like with the AV products.
Once the virus(es) is/are removed, change any and all passwords having to do with anything important like e-mail, financial-banking logins, etc. as those have probably been captured and sent to the author of the virus.
- ?Lv 78 years ago
Boot into Safe Mode with Networking. Download and run Rkill.exe from http://www.bleepingcomputer.com/download/anti-viru...
Rkill stops all but essential processes from running.
Download and install Malwarebytes Antimalware (free) from
A fresh download will prevent Malwarebytes being infected before use.
Allow updates when requested.
Run Malwarebytes and delete malware.
Reboot normally.
To boot into Safe Mode, press F8 repeatedly while rebooting.
If that does not work try the following:
Start, Run, msconfig. Click on the BOOT.INI tab and select /SAFEBOOT and NETWORK. Apply, close and restart.
When finished with Safe Mode, run msconfig again and select Normal Startup from the General tab, apply, close and restart.
- 8 years ago
Format would be Good as some virus dont go without that.
About naughty girls. Do you get it on your facebook or they are ads?Maybe someone added you in some community which has pornography. See your groups and leave it. Or maybe pages