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pdq
Lv 7
pdq asked in Computers & InternetInternetMSN · 8 years ago

Why am I losing documents on SkyDrive?

At first I thought it was just an anomaly. I opened an Excel file on the web-based version of SkyDrive, made a couple changes, saved the changes, and closed the document.

Later, when trying to retrieve my synchronized computer-based file, the file wouldn't open. The file was corrupted and lost for good. Going back to the web-based SkyDrive didn't help.

OK, now it's happened again to a Word document. I opened it yesterday in the web-based SkyDrive (through my Hotmail website), and after synchronization had already been completed, I couldn't open the file from my computer! Fortunately, this time I was able to go to the web-based version and download the file. I didn't lose it this time.

Is this the sort of reliability I can always count on from SkyDrive? Do people lose files to corruption when editing and opening the web-based version of SkyDrive? Am I missing some important step?

Any help would be greatly appreciated.

Update:

Stevö© - Thanks for your response. What if I decide to not save my changes, and instead, I just close out my web browser. Could that have caused me to lose the document or corrupt it in some manner? I would hope that just closing my browser wouldn't cause me to lose things.

Update 2:

Stevö© - Thanks for your response. What if I decide to not save my changes, and instead, I just close out my web browser. Could that have caused me to lose the document or corrupt it in some manner? I would hope that just closing my browser wouldn't cause me to lose things.

Update 3:

Friggin' Yahoo! Answers. Sorry for the double-post. :\

2 Answers

Relevance
  • 8 years ago
    Favorite Answer

    So you highlight the document you want to edit and click edit - you are then presented with two options your clicking the bottom one "edit in Word Web App"

    You make your changes and once finished click on the floppy disk icon in the top left corner and it should save I did it this morning. If you click save as or click on the icon that says "open in Word" I think it will download it to the local machine so any changes are not made to the original document on the sky drive.

  • 8 years ago

    i think its because you are a ******* idiot

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