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Where did all the Feedback items go?
A member of GroupManagersForum noticed that many of the Suggestions he had made recently disappeared from the Feedback forum for Groups on UserVoice:
https://yahoo.uservoice.com/forums/209451-us-group...
Looking at the forum, sorted by "New ideas", one normally sees mostly bottom-ranked suggestions. That is, those with only a few votes because they've just been posted and no one else has voted on them yet.
A few days ago the bottom rank were in the realm of 1600th or so. Now the lowest I see is a large tie for 150th, and a next-place tie for 93rd. So that implies that there remain only a few more than 150 suggestions (150 plus the number that tied for that position) where before there had been at least 1600. Notably, I didn't receive a rash of "completed", "declined" or other notifications. So all these ideas, suggestions, bug reports and other feedback items apparently disappeared without a trace.
Ouch.
Another bit of evidence is that suddenly I have many votes available, whereas normally I'm running on empty. I had been doling them out one at a time among all the worthy bug reports and suggestions I run across, so I haven't had this many available votes since I first signed up. I'm certain that none of the votes I got back were cast frivolously. That is, I had good reason to cast each and every one of them, not just those cast for my own suggestions.
Now I'm rather offended by Yahoo's apparent disregard for its user's time and energy spent writing, reading and ranking the entries in the Feedback Forum. Is there any chance that this massive loss of time and effort can be recovered?
@zirp - except at least one of mine wasn't duplicated, and there's nothing like it now. As to vote totals, be aware that each forum at UserVoice gives you a separate pool of votes, so you might have 50 for Groups, but 1000 for some other product.
@Linda - I wasn't ready to give up before this, I'm hoping for a better answer from Yahoo than "tough luck".
2 Answers
- 7 years agoFavorite Answer
Dear Yahoo--Combining suggestions and issues is great, but not deleting unique ones. Doing the latter gives the public the impression that you're more interested in reducing the number of things to work on than you are at fixing what needs addresses.
The public is already upset enough about Neo and how it was implemented with an inadequate level of testing before its roll-out. Please don't do anything more to drive members away from Yahoo, Yahoo Mail, Yahoo Groups, etc. Because of some of their frustrations, I've been helping some groups move to other places, some Yahoo Mail users to other web mail products like GMX and others, and I'd rather things just work at Yahoo so I didn't need to invest the time helping these people. Not that I don't want to be helpful to these people, but much of this could have been avoided with some quick fixes after the rocky roll-out of Neo and the new Yahoo Mail.
- 7 years ago
I, too, noticed a couple of days ago that the items on the uservoice feedback site had been drastically reduced. For instance, I remember specifically that there were over 800 items in the category about Bugs and Defects, and suddenly the other day, there were just 100 or so. Same for other category numbers being reduced, though the one about bugs was the largest. I continue to have more problems than I ever hope will be fixed and am ready to give up on Yahoo Neo. The Groups are barely useable.
