My Yahoo! Mail was hacked?

Question

I've been trying to get it back however someone changed the password without me knowing. I tried to answer my security questions however I also forgot it. I didn't register any mobile numbers and alternate emails. Please help, I've also been on the Help Central however they only have "My account MAY have been compromised".

RETIRED · Accepted Answer

Steps to take when your account has been forged.  (someone is 
sending out emails with your email address)

http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2159&impressions=true
++++++++++++++++++++++++++++++++++++++++++
How can you tell if your account has been hacked
http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2090&impressions=true
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
My account is sending spam
http://help.yahoo.com/kb/index?page=content&id=SLN2068&actp=search&viewlocale=en_US&searchid=1322314635590&locale=en_US&y=PROD_ACCT
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
The below links provide information on your account being hacked and 
MANY other yahoo issues.....http://help.yahoo.com/l/us/yahoo/abuse/security/;_ylt=Ath11FnkPYQZ0mmzKqZuRGcHjSN4 
Open the two first links in the above link
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MAIL_ML&page=content&id=SLN3516
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++
If you have not done this this step may help you when your account has been 
compromised...you definitely should incorporate.
Setting up your second sign-in verification
http://help.yahoo.com/kb/index?page=content&id=SLN5013&locale=en_US&i=6MgfobltdzLLFpAeSV/ocg==
 
Note: Once you setup this option, you or the person setting up this option on his/her account must and 
should access his/her account using only the computer used to setup this verification. If he or she logs
 into another system or computer he/she will be asked to verify their identity using the securtity questions.
 
If  you are not sure of this option or use different computers to access you account, then please use
caution and understand the steps involved in it.
Additional information on this, and other Yahoo! products, can be found on the Yahoo! help page.  http://help.yahoo.com/l/us/yahoo/helpcentral/ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
HAS YOUR PASSWORD BEEN LEAKED
Found this site on my Yahoo homepage on 12-10-13..
http://news.yahoo.com/website-tells-passwords-leaked-171334441.html
===================================================
GMAIL accounts
https://support.google.com/mail/answer/50270?hl=en

Arthur Dent · Answer

Hackers make changes to your account settings that can direct your incoming emails directly to your Trash folder or forward your emails to a different email address.  The following articles can help you recover a hacked account.  Pay particular attention to the last two articles for info on resetting account settings and restoring deleted emails or contacts.

How to tell if your account was hacked - https://help.yahoo.com/kb/SLN2090.html?impressions=true

If you think your account was hacked, the first thing to do is to immediately change your password - https://edit.yahoo.com/forgotroot/

If you're unable to change your password, open the first link and click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form.

The selected product should be "Yahoo Account".

"Under Topic" select "Hacked Accounts"
"Under Sub-topic" select "unable to verify my secret question"
"Under Recommended options" You will see the options - Call Us and Email

Clicking on the Call Us option reveals the Yahoo Customer Care number
 
Toll Free US : 1-800-318-0612 24 hours a day, 7 days a week
International: 509-797-6330

Clicking on the Email link opens the Contact form.  Complete the form as directed.  If you don't remember your Security Question or Security Answer enter "unknown".  Yahoo will use the information you provide to verify you are the actual owner of the account.  If they can't verify your information it's unlikely you will be able to recover your account.

If you use your Yahoo password at other sites you will need to change the password for those sites as well.  I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.

I would recommend that you change your secret questions and answers also.

Changing your security questions - https://help.yahoo.com/kb/mail/SLN2031.html?impressions=true

To learn more about protecting yourself online - http://security.yahoo.com/

Make sure your anti-virus is up-to-date and run a full virus scan on a regular basis.

Safeguarding your Yahoo! Account - https://help.yahoo.com/kb/index?page=content&id=SLN2080&actp=search&viewlocale=en_US&searchid=1371632766719&locale=en_US&y=PROD_MAIL_ML

Activate Second sign-in verification
    Sign in to Yahoo! Mail.
    Click the gear icon in the upper-right corner of the window.
    Click Account Info
	You will be required to enter your password for security purposes.
	Under "Sign-in and Security," click Set up your second sign-in verification.
    Follow the instructions on the screen to complete the second sign-in verification setup. 
	You can either:
        Use either account’s security questions or mobile phone number for verification.
        Use only your mobile phone number for verification.

While you are in Account Info you can check if any other applications have been linked to your Yahoo account.  Delete any that you didn't activate.

How do I manage external application and website connections? - https://help.yahoo.com/kb/index?page=content&id=SLN2631&actp=search&viewlocale=en_US&searchid=1371793836097&locale=en_US&y=PROD_ACCT

What to check when securing an account that has recently been compromised - https://help.yahoo.com/kb/mail/SLN3516.html?impressions=true

Here's a link on restoring your emails, contacts, and other settings - https://help.yahoo.com/kb/mail/SLN2160.html?impressions=true

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My Yahoo! Mail was hacked?

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