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26 Answers
- 5 years ago
Just contacted Bullguard. Facebook changed their interface which conflicted with the safe browsing function on Bullguard. They are aware of the fault and working on a fix which will be released some time next week. After an apology for the problem, the advice I received for the meantime is to stop the file being downloaded each time you visit Facebook.
- 5 years ago
Same problem, get the xti.php and ai.php keep trying to download.
It happens only in Facebook and sometimes when I click on something and other times
just when I sweep over page.
- Anonymous5 years ago
Just contacted Bullguard. Facebook changed their interface which conflicted with the safe browsing function on Bullguard. They are aware of the fault and working on a fix which will be released some time next week. After an apology for the problem, the advice I received for the meantime is to stop the file being downloaded each time you visit Facebook.
- 5 years ago
I've had the same issue yesterday with my Toshiba laptop and I too have Bullgaurd installed - I was quick enough to see it trying to download and deleted the file from my download list then closed the laptop down - I've stopped using FB now on laptop and will only use it on my phone from now on to see how things go ..... all very worrying though
- 5 years ago
Hi everyone! My name is Sabina and I'm the Social Media Coordinator for BullGuard.
The recent issue regarding unwanted .php files download has been identified as a conflict between BullGuard Safe Browsing module and Facebook's new scripts. Please update your BullGuard to the latest version (16.0.319.2) and restart the computer.
We apologize for any inconveniences this may have caused.
- 5 years ago
Exact same problem, get the xti. php and ai. php maintain trying to download.
It happens just in Facebook and sometimes once i click on something and other occasions
just when I sweep more than page.
- 5 years ago
Yes I've got Bullguard & the same issues ~ can't ignore it as it comes up every time you go onto the Fb page. Must be a fix for it? :(
- 5 years ago
I have just checked with Bullgard and they tell me they have analysed the files and they are clean so ok to ignore them.
- 5 years ago
I am getting same problem and I have Bullguard security. I hope someone can come up with answers.