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Richard asked in Computers & InternetSoftware · 4 years ago

How can I disable a laptop keyboard while still being able to use the touch pad in Windows 10?

I have been repairing a laptop for a neighbour that suffered a disk drive failure. I have replaced the drive, but I have now discovered an intermittent fault with the keyboard. Whereas replacing the disk was a fairly trivial task, removing and replacing the keyboard is much more complicated. The laptop is several years old and sourcing a replacement keyboard may be difficult, then there is the actual process of removing and replacing the faulty unit.

I have discussed the situation with the owner, and he is happy to use an on-screen keyboard. The fault is that the keyboard randomly start submitting characters. Sometimes this leads to the screen randomly changing orientation and at times this can happen several times per second. Hitting various keys will sometimes stop the random submission of characters for a few minutes.

I have managed to disable the keyboard, but this also prevents the touch-pad from working. A USB keyboard and mouse work normally. It's not a Windows 10 issue, and running with a Linux live system shows the same bursts of random characters can appear.

How can I disable the keyboard but keep the touch-pad still operational?

2 Answers

Relevance
  • 4 years ago
    Favorite Answer

    Actually, this repair is not that difficult. But to answer your question first. You can disable the keyboard in device manager. Just right click and select disable. An issue is that this will likely re-enable itself in the future.

    Now to repair it is actually quite easy. Search for the laptop make and model tare down, or disassembly. There are usually only a few screws holding that keyboard in place. You can take it out and remove it's ribbon cable to make sure it wont cause you any more trouble. Then you can actually replace it by searching for the model number keyboard.

  • ?
    Lv 7
    4 years ago

    Go to start menu, type device manager press enter, click on device manager, find keyboard in device manager, click on + sign for drop down menu to disable keyboard driver reboot should be required to make this permanent or uninstall it.

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