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My internet cuts off randomly after setting up new ASUS router.?

It seems just to be an issue for me on this one pc and not any other devices connected. Like I said the internet just randomly shuts off for me now on this pc only, without rhyme or reason, it could happen again within 5 mins or 12 hours. I can trouble shoot network and it will bring me back online but it doesn't solve the issue. The router is a AC3100 RT-AC88U

Update:

Also yeah the pc having issues is using ethernet.

Update 2:

"Settings have been updated. Web page will now refresh.

Changes have been made to the IP address or port number. You will now be disconnected from RT-AC88U.

To access the settings of RT-AC88U, reconnect to the wireless network and use the updated IP address and port number."

I get this message trying to access my router when my internet goes offline

3 Answers

Relevance
  • 3 years ago

    If it only happens on one device then usually it's that device and not the router......

    However, I would check on a working device what speeds your devices are connecting to the router at! The RT-AC88U is far from Asus's finest in regards to reliability.

  • ?
    Lv 7
    3 years ago

    Reboot the router (telling someone to "reset" their router can get the router FACTORY RESET) as a first step. But, if only one device is acting weird, it's probably that device's problem.

    Review the bad PC's IPv4 parms and make sure both sections are set to "obtain...". If you have to change those settings, reboot the PC and retest.

    You didn't mention whether this PC uses Ethernet or Wi-Fi to connect. If you use Wi-Fi, try to find all "power" settings and make sure they DO NOT turn off the Wi-Fi card with inactivity. This sort of setting is fine for laptop, but it's not needed for a desktop PC.

  • 3 years ago

    Reset the router.

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