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Did Sprint break any laws in this situation?

This started back in October last year. A representative from Sprint called me and was upselling me a tablet. No disrespect to the representative, but her English was terrible. To make a long story short, when I got the bill a month later, I was charged far more than I was expecting even though I made sure I asked what it was going to cost. Anyways, I refused to pay my bill and closed the account. The account was sent to collections in January according to CreditKarma. Today, I look at my bank account and Sprint took $684 and sent my account into the negative. Essentially, I have been charged twice. Once by Sprint and once by the collections agency. I dont even know how Sprint took the money out, because I cant overdraftvmy account.

5 Answers

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  • ?
    Lv 7
    2 years ago

    rnaybe you should talk to a lawyer about it

  • 2 years ago

    I don't have Sprint but every change I have ever made with verizon, I'm immediately sent a confirmation statement of what occurred. Additionally, you have to agree to the terms and they record your voice. It would be hard to dispute a charge.

    - But all you have to do is look through your records, show that Sprint already charged you and you paid. Then your collections case will close.

  • Judy
    Lv 7
    2 years ago

    no the money was taken once

  • Anonymous
    2 years ago

    doubtful, must of those salespeople are just reading a script approved by their lawyers ....................

  • ?
    Lv 7
    2 years ago

    If you want legal advice, go talk to a lawyer... OR complain to your bank!

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