Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Enough to drive you crazy!?

I spent six hours on the phone last week trying to get either Yahoo or AT&T to fix my e-mail problems. ... After hours of AT&T telling me it was Yahoo's problem (They had frozen my account.) And additional hours of Yahoo telling me that couldn't check into it because I have a SBCGLOBAL e-mail, I was ready to jump off a cliff somewhere! ... Finally, for the 10th time, someone finally honored my request to talk to a Yahoo supervisor. ... This supervisor told me that Yahoo had suspended my account due to "suspicious activity". I asked what kind of suspicious activity. She said she couldn't tell me that but that she would try yo get the service restored. .. she managed to do that. ... Then yesterday, the whole mess started all over again. I was on the phone for five hours.Th epeople I talked to steadfastly REFUSED to transfer me to a supervisor. I finally ended up having enough of a hysterical fit that they finally did get me someone who spent over and hour trying to resolve the issue. He finally got my service resolved, but I am scared to death the same thing will happen again and my brain is so exhausted, I just wanto shoot myself in the head! HOW CAN I GET PERMANENT HELP WITH THIS?

1 Answer

Relevance
  • Jill
    Lv 7
    2 years ago

    If you're not happy with the service change providers.

Still have questions? Get your answers by asking now.