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Promoted

Boilerfan

Lv 5

Boilerfan asked in Business & Finance Careers & Employment Marketing & Sales · 2 years ago

Why does DISH network customer service say dishonest things yet don't lose their jobs?

2 Answers

Relevance

Ranger
Lv 7
2 years ago
Favorite Answer
Because the management encourage dishonesty if it keeps more customers than it drives away. Simple economics, as long as more people believe the service rep than disbelieve the service reps, the profits will continue to grow.
?
Lv 7
2 years ago
they will if you ask to speak to their supervisor.

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