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Pc problem ?

I recently got a ibuypower gaming pc it has a i5-9400f and gtx 1660 I probably had it over a few months now but just the other day I was gonna turn it on and I notice that it worked fine lights and fans started it and my keyboard and mouse and then all of a sudden I press the power off button to connect a new monitor I just had got and the weirdest thing happened it turns on with the fans and everything but the keyboard won’t bootup and the monitor now says “no signal” even when I move the mouse I’m afraid becus I paid so much for it what could be the problem? 

3 Answers

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  • ?
    Lv 7
    4 weeks ago

    Contact the seller it most likely is still under warranty. They should also provide support to help you diagnose the problem.

  • 4 weeks ago

    Everyone knows you never shut down a computer by pressing the power off button. It can cause your operating system to loose connection with itself. One must always use the "monitor screen" start\shut down" method whereby allowing the OS to properly park all its open files and background goings on and then shut down in an orderly fashion.

    You may have to do some sort of recovery or system restore process.

  • ?
    Lv 7
    4 weeks ago

    Did the bios boot up appear THEN it did not detect?  Are you using the old monitor or the new one?  If you are using a new one, does it have different inputs that must be selected by setup buttons (some will detect, some will not).

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