Jennifer

My family was in town visiting and I live in an area of lots of good restaurants. A new one opened up close by, and we were there once and the experience was decent...great atmosphere , good food. I called ahead for reservations for 8, and asked if they served a light menu--sandwiches and such. The girl put me on hold, and came back and said yes. So we went, ordered drinks (took 15 minutes), ordered appetizers (good) then I asked for a sandwich menu and they said they weren't doing sandwiches! After investing time, we decided to go ahead and order meals ($16-$25). Then the salads came.....wilted & small, only half of us got salad dressing. I'm not one to really complain--especially when I have a meal in the back (I've worked in restaurants). 3 of us ordered King Crab Legs. They were skimpy & some had visable dirt, she brought 1 pair of crackers for us to share because they were short, the chicken marsela was soaking in grease, and the salmon was burnt and dry. The owners kids (probably 10 & 12) were serving the sides, which were all mixed up & some non-existant. To top it off everything was served on paper plates! It's an outdoor restaurant, so I understand that, but don't be serving $20 entrees on paper plates! The hostess/mgr. didn't offer to take anything off the bill ($200), so I happen to know the brother of the owner that owns a successful restaurant and he was appologetic & said to call his brother and he would make it right......He told me to come in Tuesday or Wednesday and he would adjust my credit card...went in yesterday and he left early. What would you do and what would you expect?

We are going to Montreal for a concert at Parc Jean-Drapeau, but also to do some site seeing and bar hopping too. What hotel would you suggest that is in the heart of everything and is close to the transportation station?