Goldie

I want to buy a lucky bamboo plant, preferrably from somewhere on the northern beaches area of Sydney.

I get sound on Skype and sound on news reports from the Sydney Morning Herald but whenever I try to play a Youtube clip I can't unmute the sound. (This happened after my 3 year old grandson hit random keys on the keyboard!) Any ideas on how to fix this?

I have a Dell PC running Vista and am trying to copy photos from the hard disk onto a TDK 700mb CD-R (have tried a few of these disks from the package of CDs). I have tried using the Burn command, right clicking on the photo files and clicking Send to, but I keep getting the message "Please insert a writeable CD" Have also tried going into the Computer and trying Format CD but get the message "Windows was unable to complete the format". (The CD drive has no problem playing CDs.)

If you have an email address provided by your Internet provider (e.g. a Bigpond email address) do you lose this address if you change Internet provider?

A friend of mine has a piano that has been sitting in her living room for over 40 years and hasn't been tuned at all in this time. It sounds pretty awful. Would it be worth getting a piano tuner to look at it, or is it too late?

Here in Australia we pronounce the name 'Lachlan' as 'Locklan'. However, a Scottish friend insists that the correct pronunciation is 'Lacklan'. As Lachlan is a Scottish name, can someone tell me the correct Scottish pronounciation?

My son is in Tokyo and I want to post him some things from Australia. Is the Tokyo mail service still working?

Have a son in Tokyo without a battery operated radio. As they've been having problems with electricity supply, I was thinking of sending him a small battery operated analogue radio from Australia. I believe radios are difficult to obtain in Tokyo because of panic buying of emergency supplies. Would an analogue radio work in Japan?

Whenever I try to attach photos to my email in Hotmail, I get the message "Internet Explorer has blocked this site from using an ActiveX control in an unsafe manner. As a result, this page might not display correctly." Is it safe to over-ride this block and how do I do it?

I am planning on buying a 6 day London Pass but don't know whether it is better value to just use an Oyster Card for travel or whether it is better value to pay the extra for the travel pass that comes with the London Pass. I will be staying in South Kensington.

I have been looking at the government site for the Oyster card but I am still confused. I will be spending a month in South Kensington, and hope to explore the London area by foot, bus and train. I am confused about the difference between travel cards and Oyster cards. I understand that you put credit on your Oyster card so you don't have to buy individual tickets when you travel, but the information site suggests that you need to buy a travel card using the Oyster card, if you want to take advantage of the travel card's cheaper fares. Can someone give me an "idiot's guide" to how this all works? Also, does the Oyster card work out cheaper than just using a travel card by itself?

I've lost the printer manual. Can anyone give me detailed instructions on how to change the black cartridge? Do I need to turn off the printer before I change the cartridge?

I have a seven year old computer which has Internet access via a dial-up connection. It is very slow. I was thinking to try one of the prepaid broadband USB devices to see if it was any faster, rather than locking myself into a broadband contract. I mainly use the computer for email. I was thinking of Vodafone $99 which comes with 1GB. Is this a sensible option??

I am flying with Jetstar from Sydney to Tokyo with a short stop-over in Cairns (i.e. a domestic flight connecting with an international flight). I want to know whether I can check in more than one piece of luggage (as long as the combined weight is within Jetstar guidelines) or am I only allowed one piece of check in baggage. I want to bring a suitcase and a box that is approximately 1.2m x 25cm x 25cm.

This email was sent to my hotmail address asking me to verify my yahoo email address. Is this genuine or some kind of phishing scam?

I've used the Toyoko-Inn chain of hotels before and have found them excellent value. If there is no Toyoko-Inn hotel, can you suggest a budget hotel within 40 minutes travel of this location?

I would like to know the airlines that fly from Auckland to the Cook Islands. Also, what is the weather like in the Cook Islands in February?

I want to fly from Auckland to the Cook Islands in February. Which airlines fly there, and what's the chance of discount fares at that time of the year?

Could you please give me simple detailed instructions? (Pretend you're trying to teach your mum.) Also, I realise that some sites are copyright, so could you recommend some sites where it is free to download.

I open a Word file (may be a 2003 file?) from my USB in Word 2007 and edit it. But when I try to save the editing, I get a message that it can't be saved on the USB. Word then puts a Tmp file on the USB (e.g. WRL3045.tmp) I can't open or delete this file, and when I try to remove the USB I get a message that a file is still in use (even though I've closed all open windows). Help!