What is the best cell phone company?
I had a prepaid cell phone with Verizon for almost two years. I want to keep it to prepaid no contracts. Service was fine for what I wanted. Last month I had a problem with my phone. I went to the store where I bought it and ended up having to call customer service who finally after multiple phone calls told me to go back to the store I bought the phone from. Driving time, waiting time and phone calls took over 16 hours of my time. I was so angry that I waited until today to take the trip to go back to the store. I spent another three hours in the store and finally patience was at an end and took the phone still broken and came home. I am now looking for a another prepaid company. This was the worst customer service experience I have ever had to go through. I need recommendations.