Why is it that when I play music files and any media, there is no sounds that is coming out on my speaker?
I recently reformatted my computer one week ago because I installed another OS, after how many days, when we tried to play some music files and other media files, we notice that there is no sound that is coming out on the speaker.... The message error that is pumping up on the screen is : Windows Media Player cannot play the file because there might be a problem with your sound or video device. Try installing an updated device driver...... Can anyone know how to solve this problem...?
Twisted Maggie2007-03-30T00:06:49Z
Favorite Answer
Sound Device Problems "Windows Media Player may be having a problem with your sound device (either your sound card or your sound controller) " Make sure that a sound device is installed on your computer; if one isn't, just install one In most cases, Windows will automatically detect the new hardware and install the necessary software drivers If Windows does not automatically install the software drivers, run the Add Hardware Wizard to install them yourself (in Control Panel, open Add Hardware) Another program may be using the sound device, preventing the Player from accessing it Close all other programs so that the Player is the only program running, and then try to play the file again The software drivers for your sound device may be missing or corrupted Try reinstalling the most recent software drivers for your sound device by scanning for updates on the Windows Update Web Site or by going to your sound device manufacturer's Web site The Player may be using a version of Microsoft DirectX that is incompatible with the hardware features on your sound device This may explain why you can hear sound when you use some software programs, but not when you use the Player Install the most current version of DirectX by going to the DirectX Web Page. If the problem occurs when you are trying to play CDs or DVDs, get the latest driver updates available for your computer's CD or DVD drive by scanning for updates on the Windows Update Web Site or by visiting the hardware manufacturer's Web site If none of the previous suggestions work, refer to your sound device manufacturer's documentation or run the Sound Device Troubleshooter to see if the device is functioning properly: In Control Panel Open Sounds and Audio Devices On the Hardware tab Double-click your sound device in the list of hardware devices View its properties Or click the Troubleshoot button to help you pinpoint any problems the device might be having Note: In some cases, this error can be caused by improperly configured speaker or sound device properties If you determine that your sound device is functioning correctly, try changing basic properties for your speakers and sound devices by doing the following In the Player, on the Tools menu Click Options On the Devices tab, in the list of devices, click Speakers Click the Properties button On the Speakers tab, try changing the following properties Select a different audio device for sound playback If your problem is that you can't play audio CDs, clear the check box for the 24-bit audio option If adjusting the basic properties doesn't solve your problem, then try configuring the advanced speaker and sound device properties In Control Panel, open Sounds and Audio Devices Try changing the following Sounds and Audio Devices properties On the Volume tab In Device volume Clear the Mute check box Or click the Advanced button to open Volume Control and make sure that playback volume controls are not muted and are adjusted properly On the Volume tab In Speaker settings Click the Speaker Volume button and raise the playback volume level for your computer's speakers On the Audio tab In Sound playback Click the Advanced button on the Speakers tab Select a speaker setup that more closely resembles your computer's speaker setup On the Audio tab In Sound playback Click the Advanced button on the Performance tab and try raising the hardware-acceleration level Setting the level at full acceleration supports all drivers, and is recommended for most computers On the Hardware tab In the list of hardware devices Double-click your sound device View its properties Or click the Troubleshoot button to help you pinpoint any problems the device might be having