Why is it that when I play music files and any media, there is no sounds that is coming out on my speaker?

Sound Device Problems

"Windows Media Player may be having a problem with your sound device (either your sound card or your sound controller) "

Make sure that a sound device is installed on your computer; if one isn't, just install one

In most cases, Windows will automatically detect the new hardware and install the necessary software drivers

If Windows does not automatically install the software drivers, run the Add Hardware Wizard to install them yourself (in Control Panel, open Add Hardware)

Another program may be using the sound device, preventing the Player from accessing it

Close all other programs so that the Player is the only program running, and then try to play the file again

The software drivers for your sound device may be missing or corrupted

Try reinstalling the most recent software drivers for your sound device by scanning for updates on the Windows Update Web Site or by going to your sound device manufacturer's Web site

The Player may be using a version of Microsoft DirectX that is incompatible with the hardware features on your sound device

This may explain why you can hear sound when you use some software programs, but not when you use the Player

Install the most current version of DirectX by going to the DirectX Web Page.

If the problem occurs when you are trying to play CDs or DVDs, get the latest driver updates available for your computer's CD or DVD drive by scanning for updates on the Windows Update Web Site or by visiting the hardware manufacturer's Web site

If none of the previous suggestions work, refer to your sound device manufacturer's documentation or run the Sound Device Troubleshooter to see if the device is functioning properly:

In Control Panel

Open Sounds and Audio Devices

On the Hardware tab

Double-click your sound device in the list of hardware devices

View its properties

Or click the Troubleshoot button to help you pinpoint any problems the device might be having

Note:

In some cases, this error can be caused by improperly configured speaker or sound device properties

If you determine that your sound device is functioning correctly, try changing basic properties for your speakers and sound devices by doing the following

In the Player, on the Tools menu

Click Options

On the Devices tab, in the list of devices, click Speakers Click the Properties button

On the Speakers tab, try changing the following properties

Select a different audio device for sound playback

If your problem is that you can't play audio CDs, clear the check box for the 24-bit audio option

If adjusting the basic properties doesn't solve your problem, then try configuring the advanced speaker and sound device properties

In Control Panel, open Sounds and Audio Devices

Try changing the following Sounds and Audio Devices properties

On the Volume tab

In Device volume

Clear the Mute check box

Or click the Advanced button to open Volume Control and make sure that playback volume controls are not muted and are adjusted properly

On the Volume tab

In Speaker settings

Click the Speaker Volume button and raise the playback volume level for your computer's speakers

On the Audio tab

In Sound playback

Click the Advanced button on the Speakers tab

Select a speaker setup that more closely resembles your computer's speaker setup

On the Audio tab

In Sound playback

Click the Advanced button on the Performance tab and try raising the hardware-acceleration level

Setting the level at full acceleration supports all drivers, and is recommended for most computers

On the Hardware tab

In the list of hardware devices

Double-click your sound device

View its properties

Or click the Troubleshoot button to help you pinpoint any problems the device might be having

You need to get the sound card drivers for that OS and your sound card.

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