I have an AT&T Go Phone, I haven't used it since December 2007.I am trying to add credit via the AT&T web site and it is telling me to contact Customer Services as my account has be suspended.
I am unable to do so as I am not back in the U.S till the end of April-Is there a way of using email to contact AT&T Customer Service and get my service up and running again?
o2btom
Favorite Answer
You are going to have to call in, as your account is probably been cancelled, depending on the last time you put money on it. The account will remain active for 30 days after the money expires, then will go to cancelled status. Once it goes to cancelled status you have 59 days to get it reinstated before the account is closed for good. Chances are, it is too late and your account has been cancelled, and when you get back to the states you are going to need to go into a store and get a new number and sim card. Once a sim card is put on an account, it will never work on another. So if your account is cancelled, your sim card is no good, so it is not as simple as calling in and having a new number put on it..
You can email att, but have to log into your online account to do it, and if it has been cancelled, it will not recognize you to be able to log in. Kind of a catch-22, I know..
Anonymous
AT&T Helpline Desk@+1^800^782^3911
mcclintock
the two and each month when I get my domicile telephone invoice, I ask myself why. i think of three people have the huge sort. i think of i've got made and gained (entire of the two at the same time, suggestions you) 4 calls on it interior the final 6 months. yet nevertheless...I save it. Why? i don't be responsive to...ought to be some deep seated lack of self assurance, lol, some as yet undiagnosed, unnatural emotional attachment to landline telephones? Yeah...phonaphobic separation ailment or some thing...hmmm...contemplate whether it may qualify me as heavily disturbed sufficient to ditch gainful employment and assemble a examine or some thing? Lol...nah, possibly not, so i think i will only save paying a in actuality ineffective invoice each month till???