Did a system recovery, and still have the virus?

So I discovered a browser hijacker on my two laptops the other day. I thought it was really strange that I turned them both on, and they both had the same virus. I never use the same flash drive on both of them or move files from one to the other. They each have their specific uses for me.

Anyway, I tried all my virus software, and it wasn't finding anything except tracking cookies. I have my stuff backed up, so I just did a complete system restore with my factory backup disks, jumped online after the fix, and BAM, still have the browser hijacker.

So my question is...can this browser hijacker be in my modem or wireless router? We left our wireless unsecured so friends/family could use it when they come over, so I guess I left myself open to some possibilities I didn't think of. Suggestions anybody?

2010-03-27T08:02:35Z

I guess I need to add some info. When I try to download a new anti-virus, I either get re-directed immediately, or the updates get blocked so I can't run the program.

Also, I did not put any files back on my computer. I did the system restore, then reinstalled my anti-virus from the original disk, then just tried the internet to see if the virus was still active (which it was). I didn't restore any old programs. Just have factory settings.

2010-03-27T08:03:55Z

And the malwarebytes site is immediate blocked from being opened (Internet explore connection failure supposedly). Don't you love the jerks that create these problems for us.

2010-03-27T08:31:32Z

I did completely wipe my harddrive and reinstalled windows, and set my computer back to factory settings. THe virus should not be there at this point I would think.

hemppy2010-03-27T08:24:53Z

hi katie A, those old nasty viruses can creep in from no where and it makes searching the web difficult but have you seen jurausic park three when the main start looked at those people and said you will probably leave this island alive well that is how to explain a virus a guy from another country released a virus called i love you so a half a million people thought it was from their husbands wife girlfriend or secret admirer to find out that they were infected with a virus that worked fast and destroyed their computer tower. they caught the guy it cost him $250,000. and five year probation but it did not replace those poor unfortunates computer. so like poison call kill so can a virus kill a computer so the best thing to get rid of a virus is to take your tower to a computer repairman and all of your software and tell him that you have a virus. now some people will tell you that you can remove a virus with software don't believe it they are flooding thier machines with a bunch of generic drivers and so do it right it does not cost that much to get rid of that virus right and i am talking like a friend. good luck hope i was helpful to you

00

mgo3162010-03-27T07:58:44Z

Download avg free virus software install update then after its done reboot computer run a complete scan if it has the same virus go the there forum post in forum see if anyone knows about it the the virus just the way its on the comp heres the link!!!!! http://free.avg.com/us-en/homepage

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Anonymous2010-03-27T08:20:48Z

Don't buy anything or click anything again, the virus should die out eventually its just a scam, I had it before does it give you a desktop background saying this? "WARNING! Your computer is infected with spy ware" ? At All?

Also what virus software do you use ?

All i can say is probably save everything you have, and RESTORE YOUR WHOLE ENTIRE COMPUTER back to when you first got it.

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NoBozo2010-03-27T07:57:43Z

Go to http://www.malwarebytes.org and download the free version of Malwarebytes' Anti-Malware .Update the programs malware signatures and run a complete scan in safe mode.

Also.open Start,then Open All Programs.Look for Startup and see if it is listed there.If it is,delete it.

01

Anonymous2010-03-27T07:58:49Z

Apparently the hijacker is on your personal files and you infected again your system.I have found only one program that can rid of a hijacker,spyware doctor but it is not free.

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