In Device Manager, the driver shows a yellow exclamation icon which indicates a missing or corrupt driver. I've tried a number of suggestions found by some research: Device manager uninstall/reinstall, looking (in vain) for a new device driver, running Windows Update, etc. So far, none of them have worked. Any suggestions what else I might try?
As mentioned, the CD drive is not even recognized, so Autoplay, etc. isn't the issue.
joey d. respectfully
Favorite Answer
shut down system, unplug connections paying particular attention to any frayed or loose connecting links. Clean connections and replug. Boot up and see if the glitch was associated to your connections.
or:
* A version of Roxio Easy CD Creator that is earlier than version 5.02d is installed in your computer.
* The AutoPlay feature is turned off in the registry.
* Your CD-ROM drive is using an outdated driver.
* The Restrict CD-ROM access to locally logged on user security option is turned on.
* The CD drive is using an outdated driver.
* The CD-ROM driver is not incompatible with Windows XP.
or:
Method 1: Determine which version of Easy CD Creator is installed on your computer, and then uninstall it
Note If Easy CD Creator is not installed on your computer, go to method 2.
Easy CD Creator version 5.02d and earlier versions can cause conflicts with the AutoRun or AutoPlay feature. To determine which version of Easy CD Creator is installed on your computer and uninstall it.
If this method did not resolve the issue, go to method 2.
Method 2: Make sure that AutoPlay is turned on
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.
Test to determine whether the issue is resolved. If the issue is resolved, you are finished.
If the issue is not resolved, go to method 3.
Method 3: Make sure that the CD-ROM is available only to users who are logged on locally
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.
If this method resolves the issue, you are finished.
If this method did not resolve the issue, go to method 4.
Method 4: Make sure that the CD-ROM driver is current
If the driver for the CD drive is not current, the AutoPlay feature may not work. To resolve this issue, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. On the Hardware tab, click Device Manager.
3. In Device Manager, expand DVD/CD-ROM drives, and then right-click the CD drive that you want to update.
4. Click Update Driver to start the Hardware Update Wizard, and then follow the instructions that appear on the screen to install the latest driver for the CD drive.
5. Test to determine whether the issue is resolved.
If this method resolves the issue, you are finished.
If this method does not resolve the issue, go to method 5.
Method 5: Make sure that the CD drive is compatible with Windows XP
Check the Microsoft Hardware Compatibility List to determine whether the CD drive is compatible with Windows XP. To do this, visit the following Microsoft Web site:
http://winqual.microsoft.com/HCL/Default.aspx?m=x (http://winqual.microsoft.com/HCL/Default.aspx?m=x)
If the CD drive is incompatible with Windows XP, replace the CD drive with a compatible model. If the drive is compatible and the methods in this article did not help you, sorry, I tried hard to fix your problem. Peace my friend.........
follow this link to specifics on how to complete tasks from above.>>>>>>>http://support.microsoft.com/kb/330135#top