Can the gas company turn off your heat in wintertime?

Question

My son has 7 children.  The gas company turned off the gas so they have been freezing.  They paid it but the lady said "Oh it's too late to turn it back on." so they have gone more then 2 days without heat.  When they now called to say why has no one come out yet to turn it on the lady said "Well you need to now pay $300!"  Is it illegal to turn off the gas, if that is your heat source, during the winter?

trh2000_2000 · Accepted Answer

Side note. Tell your son to keep it in his pants. Appears can not support his household.

Edit:
So, he can't keep it in his pants, but he is a poor choice in judgement huh?

David S · Answer

Indiana prohibits utilities from disconnecting electric or natural gas service for nonpayment of bills from December 1 to March 15 if the customer qualifies for public assistance, whether or not the customer actually receives the benefit. In addition, another law prevents the disconnection for financial hardship if the customer pays the lesser of $10 or 10% of the overdue utility or heating bill, if the customer agrees to pay the remainder within three months and agrees to pay all undisputed future bills when due. Last, a regulation postpones disconnection for 20 days if the customer presents a medical statement from a licensed physician which states that disconnection would be a serious and immediate threat to the individual.

divot II · Answer

You betcha. Hope your son knows about kerosene, wood, coal, wind, water, passive and active solar, earth-bermed homes, etc., which are other sources of heat. He can call social services and get information on welfare or any energy programs which may be available.

There isn't any magic number of children... like if you have more than six you don't have to pay your bills.

Can the gas company turn off your heat in wintertime?

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