I don't see many responses from staff. My question, in attachments, has been ignored for days and I see a few others are only answered by general public. Is this the new Yahoo?
Note: At the top of the Attachment section where I asked my question, it clearly states, "Yahoo Staff are here to help". http://answers.yahoo.com/question/index?qid=20130803173513AAmTiha
Son of T3
Favorite Answer
Contacting staff is not done through YA. They rarely if ever monitor the posts unless they are reported. There are ways to contact them.. Note, these numbers change and you may find some are not current. If you find that, let me know so I can update the list.
Start with the newest Help Page. It has phone and email links.
http://help.yahoo.com/kb/index?page=home&locale=en_US
You can call Yahoo on these numbers:
USA: 1-866-562-7219 or 1-800-318-0631
UK: 020-7131-1000 or 0870-352-2000
AUS/NZ: (02) 8925-0100 or (02) 8288-4600
Canada: 1-877-722-3755
Direct No.: 1-408-349-1572
Fax No.: 1-408-349-3301
Contact email address: cc-advoc@yahoo-inc.com
customercare-en@cc.yahoo-inc.com
account-security-help@cc.yahoo-inc.com
Yahoo Customer Service No.: 866-562-7219 or 408-349-3300
OR visit this HELP page:
http://help.yahoo.com/l/us/yahoo/smallbusiness
If you just want to emailt he Yahoo Answers staff, then their email address is:
US: y_answrs_team@yahoo.com
UK: y_answrs_team_uk@yahoo.co.uk
AU: y_answrs_team_au@yahoo.com.au
(the missing 'e' in 'answers' is intentional)
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There are staff that answer Y! Mail questions e.g. http://answers.yahoo.com/activity?show=sBADYJwfaa
One point I would make is that it's not explicitly clear in your question what you are referring to. If you mean that you are unable to attach documents in Y! Mail and it's probably best to say so and to mention Y! Mail in the header of the question. This is more liable to attract attention of staff.
It's unlikely that staff are going to track back 3 days now so I would wait a couple of hours (until e.g. 09:30 PST) and post it then in that same category, mentioning Y! Mail specifically
Laredo
It is only other users that answer in this category. If you want answers from Yahoo staff then you would have to email them direct. There are delays sometimes in getting a reply to emails from the staff, but this is probably down to how busy they are when the emails come into their inbox.
nickipettis
Yahoo answers is "just people"
there is supposed to be a site for getting help from Yahoo. Years ago, i had a phone number, but it hasn't worked in a long time.