Is this the section that says Yahoo staff here to help you?

Question

I don't see many responses from staff.  My question, in attachments, has been ignored for days and I see a few others are only answered by general public.  Is this the new Yahoo?

Son of T3 · Accepted Answer

Contacting staff is not done through YA.  They rarely if ever monitor the posts unless they are reported.  There are ways to contact them..  Note, these numbers change and you may find some are not current. If you find that, let me know so I can update the list.

Start with the newest Help Page.  It has phone and email links.

http://help.yahoo.com/kb/index?page=home&locale=en_US    

You can call Yahoo on these numbers:
USA: 1-866-562-7219 or 1-800-318-0631 
UK: 020-7131-1000 or 0870-352-2000
AUS/NZ: (02) 8925-0100 or (02) 8288-4600
Canada: 1-877-722-3755

Direct No.: 1-408-349-1572
Fax No.: 1-408-349-3301
Contact email address: cc-advoc@yahoo-inc.com
customercare-en@cc.yahoo-inc.com
account-security-help@cc.yahoo-inc.com

Yahoo Customer Service No.: 866-562-7219 or 408-349-3300

OR visit this HELP page:
http://help.yahoo.com/l/us/yahoo/smallbusiness

If you just want to emailt he Yahoo Answers staff, then their email address is:
US: y_answrs_team@yahoo.com
UK: y_answrs_team_uk@yahoo.co.uk
AU: y_answrs_team_au@yahoo.com.au
(the missing 'e' in 'answers' is intentional)

Ð〇ᑌᙖᒪᕮ Ƭᖇ〇ᑌᙖᒪᕮ · Answer

There are staff that answer Y! Mail questions e.g. http://answers.yahoo.com/activity?show=sBADYJwfaa

One point I would make is that it's not explicitly clear in your question what you are referring to.  If you mean that you are unable to attach documents in Y! Mail and it's probably best to say so and to mention Y! Mail in the header of the question.  This is more liable to attract attention of staff.

It's unlikely that staff are going to track back 3 days now so I would wait a couple of hours (until e.g. 09:30 PST) and post it then in that same category, mentioning Y! Mail specifically

? · Answer

It is only other users that answer in this category.  If you want answers from Yahoo staff then you would have to email them direct.  There are delays sometimes in getting a reply to emails from the staff, but this is probably down to how busy they are when the emails come into their inbox.

nickipettis · Answer

Yahoo answers is "just people"


there is supposed to be a site for getting help from Yahoo. Years ago, i had a phone number, but it hasn't worked in a long time.

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Is this the section that says Yahoo staff here to help you?

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