JPG Attachment problems?

JPG thumbnails are not displaying properly. If there are a few then perhaps half will show. Also when thumbnails do show and are clicked on sometimes I get a "Sorry we can't display this attachment"; and sometimes when I click on a non-displayed JPG thumbnail the attachment appears. I don't know what's going on. I reported this to Yahoo! and got a canned answer which did not even remotely speak to the problem, though I did follow the instructions that were given. This problem crops up every few months and has been persisting for something like 5 years. I note that when I put a tracer on Y!Mail using cmd the third hop says "Request timed out". It seems there's something awry along the pathway. Could this be causing my problem? Any helpful answer is greatly appreciated. Thanks in advance.

?2013-11-25T11:18:33Z

Favorite Answer

Hi Richard,

I've made some changes to your account on the back-end that may resolve this for you. If you have any more trouble with your Yahoo Mail account, try the troubleshooting steps in the following Yahoo Help article:

"Fixing browser and display issues on Yahoo"
http://help.yahoo.com/kb/index?page=content&id=SLN2891

Hope that helps!

JackK2013-11-29T12:52:24Z

I have the same problem. This like the 8th time this has happened. I have spent countless hours on the phone with yahoo. Any helpful answer is greatly appreciated.