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Glitches in Y!A are very common. Frequent refreshing often helps. Going back and forth often helps as well to jump start the system when it jams up.
The new purple format has far more glitches than the old green format that was much easier to navigate.
If you want to report glitches, bugs or errors in the system you can report them in https://yahoo.uservoice.com/forums/211240-us-answers/category/67788-bugs-or-errors
Yahzmin ♥♥ 4ever
There are multiple problems with the site these days, sorry.
Try using the alternative form:
http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ANSW&page=contact
To fill out the form:
Select a Product: > Answers
Select a Category: > Appeals
Select a Sub-Category: > (choose what you want to appeal)