I have a Nokia Lumina 520. Not long ago I had an update from windows 8 to windows 8.1. One of the new features is Cortana. It not only locked my phone down, but also my wife's phone as well. We have the same pre pay phones. Is this AT&Ts way to get customers to buy more expensive phones? Has anyone else had this problem?
Sam
Favorite Answer
Do a hard reset and turn off updates. Yes, they always want you to buy new phones.
https://www.youtube.com/watch?v=LtWR6en5dC4
Better yet, buy a cheap phone from Walmart Family Mobile and get unlimited phone/text/data/internet for $34.monthly, no credit check required.
http://www.walmart.com/cp/Family-Mobile/1076544?&search_redirect=true
You can also use the phone you have. Family Mobile techs will unlock it for you.
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