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The head of the Palace domestic staff is called the Master of the Household. This article explains: https://en.wikipedia.org/wiki/Master_of_the_Household
Steven C
They play chess, when another royal family visit, and they live at the back of the palace. The Queen travels a lot and requires different numbers of maids and butlers at different times. The decision is made by selecting cards from a pack and the ones who pick a Queen or King get selected.