Why has Bank of America closed down their chat contact?

Casey Y2018-07-13T20:06:34Z

Most, if not all, have eliminated this. You do realize that, often, you were "chatting" with software...not a person...right?

Gryphyn392018-07-13T19:48:20Z

Most likely due to policies of giving personal banking info online. Most banks do not have chats for this reason.